FAQs

FAQ

 

Guarantee:
At Morgan Le Faye Jewelry every piece of jewelry is backed by an unconditional 100% money back guarantee. If for any reason you are not happy with your purchase just let us know and we will give you a full refund.

Custom Orders:
If you have a special occasion (wedding, birthday, etc.) a piece, or several pieces, can be designed to fit your style, color and/or specific need. We can create silver pieces with custom drawings, names, dates. Simply email Cindy: This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your request or call directly at (760) 525-0260. We can create original work or if you already have an idea in mind, we can work with you to create exactly what you want.

Privacy and secure online ordering:
All orders that are placed online are secure through Verisign and all of your information will be kept confidential. We will NEVER sell your information to anyone. We will only collect and store your information to service you in the future.

Shipping:
All domestic orders, regardless of size, pay only $2.00 for standard USPS shipping.

2 Day USPS express: $17.00

Please note that all of the above rates apply if shipping to one address. If you need to ship to two or more addresses the above rates apply for each package sent to a different address.

Returns and Exchanges:
At Morgan Le Faye Jewelry every piece of jewelry is backed by an unconditional 100% money back guarantee. If for any reason you are not happy with your purchase just let us know and we will give you a full refund. Please call or email for return address - This e-mail address is being protected from spambots. You need JavaScript enabled to view it 760-525-0260.


Payment Options:
For your convenience, we accept Mastercard, Visa, check or money order. When using a credit card, for your protection we require the use of your credit card security code, the last three digits on the signature panel on the back of the card. During the checkout process, you will be given a space to provide us with the security code. If you would like to pay by check or money order please allow 10 days for your checks to clear before we process your order. Please make your check or money order out to Morgan Le Faye Jewelry and all payments can be sent to: